How to take your test in 3 simple steps:

Step 1

Order your test

Once you’ve made your purchase, you’ll receive an email confirmation which will include your unique registration number. You’ll then need to head to our submission form page to register your test. 

It’s important to ensure you complete all parts of the online form as this will help our laboratory team make sure you get your results back as soon as possible. If you’ve ordered multiple tests, each one will need to be registered individually.

Step 2

Take and send us your sample

We only require a few hairs for testing. If your hair is longer than an inch, 4-5 strands should be sufficient. If it is shorter than an inch, we recommend taking around 8 to 10 strands. 

We can test any body hair except pubic hair, and when cutting the hair, cut as close to the root as possible. 

Once your hair sample is collected simply place the strands into a small, sealable bag to ensure the hair remains dry and secure during transit, and place that into a secure mailing envelope (stamp required) using the address below.

Simply Sensitivity Checks
330 Av Avro, Pointe-Claire,
QC, H9R 5W5, Canada

(Please do not supply loose hair in the mailing envelope and remember to include your name and unique reference number, along with the correct postage amount paid before posting.)

Step 3

Receive your results

Once your sample is received by our laboratory, we’ll send you an email notification to let you know it has arrived. 

It is then analysed by our team of experts against a range of food & non-food products, and your results will be delivered securely to your inbox within 3-5 days. 

You’ll then be ready to make the necessary changes to your diet and lifestyle in order to.

With current mail delivery please allow up to 1 week for your sample to arrive with us. We will email you once we receive your sample and results will then be with you in our normal service delivery of 3-5 days.

Order your test

We believe that in providing you with your test results and relevant information in each section, your results can form the beginning of a journey - enabling you to make positive changes to your daily diet and environment.

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